Kind Words

We are a family business and we deal personally with all our artists and clients, handling artwork with great care. We have more than thirty years experience so you can be confident that we will carefully package and protect any order that you arrange to have delivered and we are always delighted when we know a client is pleased with their purchase.

Dear Joan, The painting has arrived safely. We are both absolutely delighted. It was well worth the wait. Many thanks for all your efforts on our behalf. We shall treasure it. It now has pride of place in our living room (not in direct sunlight!). Best wishes


Apologies for the delay in letting you know that the painting arrived safely and is even nicer than we thought; it looks really good in the place we’d set aside for it. Thank you for your help and for the cards that you sent too.


I thought you might like to know that the painting arrived safely. It is just beautiful! I couldn't be more pleased. The frame is an excellent choice and really sets off the art. I have worked for several art museums and have rarely seen such care in the packing of artwork. Thank you for your attention to all the details. Wishing you much success


Hi Joan, Just to let you know the painting arrived safely yesterday afternoon and your packing was par excellence. Lucy’s fine study of the kittiwake did not disappoint and not surprised to hear that it was much admired at your exhibition. All the best


I arrived back in Edinburgh today to find my painting waiting for me. I am so thrilled to have it and am very pleased with my choice! Thank you for your assistance and in safely packaging and sending it on to me so promptly.


The painting has arrived. My husband has opened it and in his words its "fine". Now for you and I this may be somewhat understated but for Barry this is the best compliment he can give. Early on in our marriage he told me on a night out that I looked fine - slightly miffed I challenged him - he told me to look up the definition of fine which I did - "excellent, of notable merit". Need I say more.


Many thanks for the painting which arrived beautifully wrapped and in excellent condition.


Hello Joan, the painting arrived this morning. The packaging was 'impressive' and we both love the painting - it exceeds my expectations. What a good choice of frame too. MANY thanks for your excellent service. If I can point any friends or relatives in your direction, I will. Best wishes for the future,


The painting arrived safe and sound today at 3:30pm. I commend you on your packing - it took me 15 minutes to make my way through all of the bubble wrap to get to the final product, which was certainly worth the effort. The painting is as beautiful as I had expected and the frame and matte really highlight the image. Your description of the shipment must have been sufficient to satisfy the customs guys as, so far, there was nothing to pay when I received the shipment. Thank you for your assistance through this process. The painting is actually meant as a gift to our very good friends who have always admired our own Shanks, but now we might have to keep it and get them something else! We love it, thank you so much and also for your great packing.


Hi Joan, Paintings arrived safely sometime yesterday, and now “hung”. Very pleased with them; they are everything I hoped for. Thanks for your help.


Hi Joan, Painting arrived today, absolutely wonderful. Thank you for organising this for us, and please pass on our thanks to Helen too. Very best wishes,


Just to let you know that the painting arrived safely; thank you for wrapping it so well and for organising this for me. It is different in real life - far more beautiful than it appeared online. Ethereal, but very strong, flowing movement. Really, really stunning! Thanks again and very best regards,


The painting arrived this morning and it's absolutely gorgeous. We love it, thank you so much and also for your great packing.


Dear Joan, Thank you for a wonderful professional service plus the beautiful art. The painting arrived safely and is a joy that will be cherished. Best wishes


What excitement last night ! We opened the parcel! And they were all perfect, even more attractive than in the photos!!!!! and I really liked the frames!!!!! Now it’s just a question of seeing where they like best to hang, and that always takes a while. Thank you. I hope that one day I’ll get to the gallery to meet you in person, maybe drag you out to lunch ….! Meanwhile, all the best


Just to let you know that the two paintings have arrived safely. Again, I am so pleased - they are just wonderful and will bring much enjoyment. Thank you for making all the arrangements and for the superb packaging.


"Clachtoll Beach" arrived in the Midi safe and well on Friday. It now hangs alongside our French Harrigan and is quite splendid....Thank you very much, both for getting hold of it for us and for your efficiency in making the transaction so hassle-free. Best wishes for the gallery and yourselves


Thank you very much for sending the prints so quickly. They arrived at 10am this morning, in perfect condition. I can’t praise your service enough, and I can’t wait to get my framed prints on the wall next week! Thanks again, and regards,


Lovely paintings; super packing job. A very satisfied customer from Essex.


Thank you so much for all your trouble and patience with the paintings you sent me. They arrived in pristine condition and I am delighted with them both.


Hello Joan Just a quick note to say the picture has arrived. It is all in once piece after some excellent packing (clearly you have become an expert packer !!) I am very happy with the picture. This was the first time I have purchased art on-line, so I was nervous. Thank you for your help.


Hi Joan - the painting arrived and it is perfect. I'm shocked how quickly it arrived; LOL, it takes longer to get something by post here from Toronto (about 100 kilometres away). Thanks for the great packing; I'm delighted. Take care and best,


Thank you for the painting which arrived safely this morning in your excellent and careful packaging. We are really pleased with it and I will be putting it up on our dining room wall today.